Frequently Asked Questions
A child is 12 or under; a senior 60 or over.
You can purchase tickets online, through our Apple and Android apps, directly at the box office, or at the self-serve kiosks.
You can purchase gift cards directly at the boxoffice at any Epic Theatre or online at https://www.epictheatres.com/giftcards/
Yes, you can use gift cards to purchase tickets, refreshments, food or alcoholic beverage (ID required) at any Epic Theatre location.
Yes. The person(s) for whom you bought the tickets can use your email/receipt confirmation to pick up the tickets.
Yes, Assistive listening devices are available upon request.
Pets are not allowed in our locations. Only certified service animals are welcomed.
Our theaters open 30 minutes prior to the first show time and the boxoffice closes 30 minutes after the last movie has started.
Go to https://www.epictheatres.com/rewards/ Also leave your e-mail address at the box office and we will add you to our mailing list.
Go to https://www.epictheatres.com/birthday-rental/ for birthday parties and https://www.epictheatres.com/rentals/ for theatre rentals and submit a request form. We will get back to you, promptly.
The system is updated daily. Please allow up to 48 hours before checking your current balance.
You can visit any Epic Theatre and obtain an Epic Theatre Entertainment account. After you have received an account, you can login and start earning points on your purchases.
To guarantee you are able to get your tickets to the Epic movies before they sellout we offer the convenience of purchasing tickets online. To ensure we are able to maintain this service for our valued guests we charge a small fee per ticket. The charge per ticket is displayed in the Order Summary which is shown on the right side of the screen during the purchase process. The convenience fees cannot be refunded.
Please Note: Fridays Showtimes are posted no later than Tuesday of each week. (based on availability and subject to change).
